Candle Safety

discontinue

Discontinue use once the flame nears the base of the jar

We recommend that you discontinue use once the flame nears the base of the jar, around 2cm or less. This avoids the possibility of heat damage to the container or surfaces.

2-wick

Light all 2 wicks to ensure candle burns evenly

To avoid an uneven burn on our 2 wick candles, It Is best to light both wicks of the ellipse candle at the same time.

4-wicks

Light all 4 wicks to ensure candle burns evenly

To avoid an uneven burn on our 4 wick candles, it is best to light all four wicks of the ellipse candle at the same time.

extinguish-sent-cup

Do not extinguish a scent cup by using the lid

To put the flame out on our scent cups it’s best practice to use a candle snuffer. Do not use the scent cup lid as this would cause the lid to melt and could catch fire.

recenter-wick

Re-centre the wick

If the wick begins to drift towards the edge of the glass snuff it out and when safe to do so, gently move the wick back to the centre and allow the wax to cool before the next burn. This will avoid the flame drifting towards the edge of the glass and causing the glass to break.

votive-in-holder

Always place a votive in a votive holder. As these candles liquify when burning

Votives must be burned in a votive holder/safe container.

burn-a-votive-holder

Never burn a votive candle without placing in a votive holder

Votives must be placed in a specially designed votive holder

candle-packaging

Never burn a votive candle in it’s packaging.

Under no circumstances should a votive ever be lit in it's display packaging. Always remove and place in a suitable holder or container and place on a heat resistant plate or surface.

ventilation

Only use tea light in holders and wax warmers that have sufficient ventilation

Insufficient ventilation can cause the tealight to flare up.

extinguish

Never use liquid to extinguish a flame

The water can cause the hot wax to splatter and might cause a glass container to break. Hot liquid wax can cause stains and severe burns.

upright-position

Place candles in an upright position

Ensure candles stay upright to avoid wax dripping and to minimize the risk of flaring. Glass holders can crack if the flame touches the side.

source-of-heat

Do not place candles near a source of heat

Do not place candles in direct sunlight or on/near a direct heat source such as a fire or radiator as this can affect the way the candle burns. Remember that electrical items like television sets also get hot and therefore should be treated as a source of heat.

burn-time

Only burn candle or votive candle for a maximum of 3 hours

Candle jars must not be burned for over 3 hours per session & always trim the wick before the next burn commences. It is good practice not to burn a candle for over 3 hours at a time.

moving-candle

Do not move a burning candle

It is important that you do not move the candle when it is burning. The hot and liquid wax can splatter and cause tricky wax stains and perhaps severe burns.

clear-of-matches

Keep the wax pool clear of matches and other debris to avoid flaring

Flammable objects in the wax pool, such as matches, insects, flammable decorations, can ignite and cause the candle to overheat and flare up.

candle-holder

Always use an appropriate holder

Before lighting, place on a heat resistant plate or holder, to protect surface from any downward heat.

snuff-out

Always snuff out the flame. Do not blow out

It’s the safest way to prevent hot wax splatters.

trim-wick

Trim wick to around 5mm before lighting and between each burn

It is good practice to trim the wick back down to 5mm after each burn. This will prevent sooting on the jar.

draft

Do not place candles in a draught

This will help prevent rapid, uneven burning, and avoid flame flare-ups and sooting. Draughts can also blow nearby lightweight items into the flame.

catch-fire

Do not burn candles on or near anything that can catch fire

Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.

spacing

Always leave at least 10cm between burning candles

Especially when candles are burned on shelves, there should be a clearance distance of at least 30cm between the top of the flame and the shelf and there should be a 10cm space between candles.

children

Burn candle out of reach of children and pets

Never place lit candles where they can be easily knocked over anyone, especially children and pets.

unattended

Never leave a burning candle unattended

If a candle is always in full sight then any potential issues could be spotted and acted upon.