We recommend that you discontinue use once the flame nears the base of the jar, around 2cm or less. This avoids the possibility of heat damage to the container or surfaces.
Continue Reading-
Light all 2 wicks to ensure candle burns evenly
To avoid an uneven burn on our 2 wick candles, It Is best to light both wicks of the ellipse candle at the same time.
Continue Reading -
Light all 4 wicks to ensure candle burns evenly
To avoid an uneven burn on our 4 wick candles, it is best to light all four wicks of the ellipse candle at the same time.
Continue Reading -
Do not extinguish a scent cup by using the lid
To put the flame out on our scent cups it’s best practice to use a candle snuffer. Do not use the scent cup lid as this would cause the lid to melt and could catch fire.
Continue Reading -
Re-centre the wick
If the wick begins to drift towards the edge of the glass snuff it out and when safe to do so, gently move the wick back to the centre and allow the wax to cool before the next burn. This will avoid the flame drifting towards the edge of the glass and causing the glass to break.
Continue Reading -
Always place a votive in a votive holder. As these candles liquify when burning
Votives must be burned in a votive holder/safe container.
Continue Reading -
Never burn a votive candle without placing in a votive holder
Votives must be placed in a specially designed votive holder
Continue Reading -
Never burn a votive candle in it’s packaging.
Under no circumstances should a votive ever be lit in it’s display packaging. Always remove and place in a suitable holder or container and place on a heat resistant plate or surface.
Continue Reading -
Only use tea light in holders and wax warmers that have sufficient ventilation
Insufficient ventilation can cause the tealight to flare up.
Continue Reading -
Never use liquid to extinguish a flame
The water can cause the hot wax to splatter and might cause a glass container to break. Hot liquid wax can cause stains and severe burns.
Continue Reading
